Right of withdrawal

We only offer returns on our textile products ordered from You can get a full refund or exchange your item for another size.

Shipping costs in the event of a exchange are paid by the customer.
For an return, please contact us by e-mail at

In the following cases, you should contact for verification before returning the goods to us.

- If you receive a damaged or incorrect product.
- If the warranty period has expired

Please follow the steps below for refund/exchange:

- Print the return form here.
- Fill out this form with your order information found in your order confirmation email or delivery note.
- Fill in the product information for each returned item. 
- Please use the following address for the return:


Orel Media UG
Baumreute 102
70199 Stuttgart

All returned/exchanged goods must be in perfect, unworn and undamaged condition, including all tags and labels.

We will process your request as soon as we receive your package. Please expect a refund within 14 working days of your return being processed. Please expect a replacement product within 14 working days of us processing your return.

Managing Director: Jacqueline Furness

A: Durstenstrasse 5
8264 Eschenz